- 1.1
By ticking the box “I consent to the processing of my personal data and its transfer abroad” on the sign-in page frazo.app/login, I agree that the operator named in the section Operator and contacts processes my personal data as described here and in the Privacy policy (frazo.app/en/docs/privacy).
- 1.2
Consent is given separately from the Terms of service. Without it, the service cannot send a sign-in code or run interviews.
- 1.3
The operator keeps proof of consent: the date and time, the version of this document, the IP address and a pseudonym of the email.
- 2.1
Account data, profile and settings, voice recordings and voice messages, typed answers, transcripts, drafts, accepted and published texts, memory facts, speech profile, and technical data such as IP address, browser and device details and cookies.
- 2.2
To run interviews, transcribe answers, build drafts from my words, show the source of every sentence, keep memory, post to my channels when I decide, send reminders, and protect the service from abuse.
- 3.1
Data is stored on a server the operator rents from Deluxhost in the Netherlands. The recipients below receive data to do their part of the work, including in the USA, which has no general adequacy decision under the GDPR. In such countries my rights may be protected differently, and public authorities may access data under their own laws.
- 3.2
The operator sends providers only what their task needs and requires language model providers not to store requests or use them for training.
Recipients of data
| Recipient | Purpose | Data | Country |
|---|---|---|---|
| Deluxhost | Server hosting: storage and running the service | All service data: database, recording files, archives, backups | the Netherlands |
| Groq, Inc. | Speech recognition: transcribing voice answers | The audio of an answer and a list of niche terms, without your email or name | USA |
| OpenRouter, Inc., and the model providers it routes requests to | Language models: interview questions, drafts, revisions, memory facts | Transcripts, author profile, topics, drafts, memory facts, without your email | USA and the countries where the model providers operate |
| Resend | Sending email: sign-in codes, notifications, service messages | Email address and the text of the message | USA, with email sent through Ireland |
| Telegram | The bot, sign-in with Telegram, notifications, posting to your channel | Telegram ID, messages and voice notes in the chat with the bot, published texts | UAE and the countries where Telegram runs its servers |
| YANDEX LLC, Yandex Metrika | Visit statistics and behaviour analysis on the landing page of the Russian version: Session Replay (Webvisor), click and scroll maps, form analytics | IP address, cookies, browser, device and pages viewed, a session recording: pointer movements, clicks, scrolling, input in form fields except passwords | Russia |
| Google LLC, Google Analytics | Visit statistics for the English version of the site, only with consent | IP address, cookies, browser, device and pages viewed | USA |
- 4.1
Does not identify me by my voice or use it as a password.
- 4.2
Does not sell my data, share it for advertising or show it to other authors.
- 4.3
Does not use my recordings or texts to train models.
- 4.4
I will not name clients or other people, or details that identify them, in my recordings, and will not upload other people’s voices.
- 5.1
Consent lasts until my account is deleted or I withdraw it. Retention periods are set out in the Privacy policy.
- 5.2
I can withdraw consent under Language, theme and data with Withdraw consent, or by writing to hello@frazo.app. Because the service cannot work without it, withdrawal starts account deletion 48 hours after confirmation; until then I can cancel and download my data. Withdrawal does not affect processing before it.
- 6.1
Frazo is operated by the owner of the frazo.app website (the “Operator”). The Operator is the controller of your personal data and the provider of the service.
- 6.2
Contact the Operator, including for questions about your data, requests and withdrawal of consent, at hello@frazo.app.
- 6.3
To ask for details about the Operator or about how your data is processed, write to hello@frazo.app.